Terms & Conditions

These Terms & Conditions ("Terms") form a binding legal agreement between you ("You", "Your", or "User") and Bodha AI Labs Pvt. Ltd., a company incorporated under the laws of India ("Bodha", "Company", "we", "us", or "our"), governing your access to and use of the Snap Flora mobile application and related services.

By creating an account, downloading the App, subscribing to a plan, or otherwise using the Services, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.

1. Definitions

• "Services" or "App" means the Snap Flora iOS and Android mobile applications, related websites and APIs, documentation, and any updates or new versions thereof.
• "Subscription" or "Premium" means Snap Flora Premium, a paid plan that removes free-plan limits and unlocks the full set of features.
• "User Content" means the photos, images, nicknames, notes, and other content you capture, upload, or submit through the Services.
• "App Stores" means the Apple App Store and Google Play Store, through which Snap Flora is distributed and through which subscriptions are sold.

2. Eligibility & Account Registration

You must be at least 13 years old (or the minimum age required in your jurisdiction) to use the Services. If you are under the age of majority, you may only use the Services with the involvement and consent of a parent or legal guardian.

You create your account by signing in with Google or, on iOS, with Apple. You are responsible for maintaining the confidentiality of the credentials associated with your account and for all activity that occurs under it. You agree to provide accurate information and to keep it up to date.

3. Subscription Plans & Billing

3.1 Free Plan

The free plan lets you try core features with a weekly limit on plant scans. When you reach the cap, a paywall appears. Some scan types (such as mushroom, insect, and diagnosis) may be reserved for Premium depending on the current plan configuration. Free-plan limits and feature availability may change over time.

3.2 Snap Flora Premium

Snap Flora Premium removes scan limits and unlocks the full set of identification and care tools. Premium is offered as an auto-renewing subscription (for example, monthly or annual), billed through your Apple App Store or Google Play account at the price shown at the time of purchase.

3.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the end of the current period, in accordance with the App Stores' rules. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel your subscription at any time in your Apple ID or Google Play account settings.

3.4 Price Changes

We may change subscription prices from time to time. Where required, price changes affecting an existing subscription will be communicated in advance and will take effect on the next renewal, subject to App Store rules and your right to cancel before the change takes effect.

4. In-App Purchases via the App Store & Google Play Store

You acknowledge and agree that:

• All payments for App Store purchases are processed by Apple or Google. Bodha does not receive, store, or have visibility into your full payment information.
• Refunds must be requested directly from Apple (at reportaproblem.apple.com) or Google (via play.google.com/store/account/subscriptions), subject to their respective refund policies. Bodha is not able to and will not process refunds for purchases made through the App Stores.
• Cancellation must be done through your Apple ID subscription settings or the Google Play Store. Deleting the App alone does not cancel your subscription or stop billing.
• If Apple or Google initiates a refund or reversal of a charge, Bodha reserves the right to immediately revoke the corresponding Premium access from the associated account.
• Any payment-related dispute arising from an App Store purchase is solely between you and Apple or Google.

5. Acceptable Use

You agree that you will not, and will not permit any third party to:

• use the Services for any unlawful, fraudulent, harmful, or infringing purpose;
• upload or transmit content that violates the privacy, intellectual property, or other rights of any person, or that is unlawful, harmful, or offensive;
• reverse engineer, decompile, disassemble, or attempt to discover the source code or underlying models or algorithms of the Services, except to the extent permitted by applicable law;
• use the Services to build a competing product, or scrape, crawl, or harvest data through automated means except via interfaces we make available;
• circumvent or attempt to circumvent any usage limit, paywall, security control, rate limit, or authentication mechanism;
• upload viruses, malware, or any other malicious code; or
• misuse or overload the Services or interfere with their normal operation.

We reserve the right to suspend or terminate accounts that we reasonably believe are in breach of this section, with or without notice.

6. User Content & License

As between you and Bodha, you retain ownership of your User Content, including the photos you submit. You grant Bodha a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, and process your User Content solely as necessary to operate, provide, secure, and improve the Services, and to comply with law. You represent and warrant that you have all rights necessary to submit your User Content and that doing so does not violate any third party's rights or any applicable law.

If you provide feedback, ideas, or suggestions about the Services, you grant Bodha a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback without any obligation to you.

7. Identification Accuracy & Safety Disclaimer

Snap Flora uses automated models to suggest likely matches and assessments. These results are estimates for general informational and educational purposes only and may be inaccurate, incomplete, or out of date. You use them at your own risk.

• Do not eat, ingest, or handle any plant, mushroom, or fungus based on Snap Flora. Many species are toxic or deadly and can closely resemble edible ones. Never consume or touch a wild mushroom or plant based on an app identification alone — always confirm with a qualified mycologist, botanist, or other expert.
• Health diagnoses and treatment suggestions are supportive guidance only and are not a substitute for professional horticultural, agricultural, medical, or veterinary advice. Always exercise your own judgment and consult a qualified professional for valuable, rare, or commercially important plants.
• Snap Flora is not for emergencies. If you suspect poisoning, an allergic reaction, or any medical emergency in a person or animal, contact your local emergency services or poison control center immediately.

To the maximum extent permitted by law, Bodha disclaims all liability for any harm, loss, illness, injury, or damage resulting from your reliance on identifications, diagnoses, edibility or toxicity information, or care recommendations provided by the Services.

8. Intellectual Property

The Services, including all software, source code, designs, trademarks, logos, content, documentation, models, and any improvements or derivative works, are the exclusive property of Bodha AI Labs Pvt. Ltd. and its licensors, and are protected by Indian and international intellectual property laws. Subject to your compliance with these Terms, Bodha grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial use. All rights not expressly granted are reserved.

9. Third-Party Services

The Services rely on or integrate with third-party platforms including Google Sign-In, Apple Sign-In, the Apple App Store, the Google Play Store, and our identification and diagnosis providers. Your use of those third-party services is subject to their respective terms and policies. Bodha is not responsible for the availability, accuracy, or content of third-party services and disclaims all liability arising from your use of them.

10. Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. To the maximum extent permitted by law, Bodha disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation. Bodha does not warrant that identifications, diagnoses, or other outputs will be accurate, complete, or suitable for any particular purpose.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BODHA OR ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, OR FOR ANY PERSONAL INJURY OR ILLNESS, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS, EVEN IF BODHA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

BODHA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID TO BODHA (OR THROUGH THE APP STORES FOR SNAP FLORA) IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY US DOLLARS (USD 50). Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless Bodha, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or connected with: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party right; or (d) your reliance on any identification, diagnosis, or recommendation provided by the Services.

13. Suspension & Termination

We may suspend or terminate your access to the Services at any time and without liability if you breach these Terms, if your use poses a security, legal, or reputational risk, or if we are required to do so by law. You may stop using the Services at any time and may delete your account from the Profile screen in the App. Deleting your account is irreversible and permanently removes your account and associated data, as described in our Privacy Policy. Cancelling a subscription must be done through the App Stores (see Section 4). Provisions that by their nature should survive termination (including Sections 6, 7, 8, 10, 11, 12, and 14) will survive.

14. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict-of-laws principles. Subject to the arbitration provision below, the courts at Bengaluru, Karnataka, India shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.

Arbitration. Any dispute, controversy, or claim arising out of or relating to these Terms that cannot be resolved amicably within thirty (30) days of written notice shall be finally resolved by arbitration administered under the Arbitration and Conciliation Act, 1996 of India. The seat and venue of arbitration shall be Bengaluru, India, before a sole arbitrator, conducted in the English language. The award shall be final and binding on the parties.

15. Modifications to the Terms

We may revise these Terms from time to time. When we make material changes, we will notify you through the App or by other appropriate means and update the "Last Updated" date above. Your continued use of the Services after the revised Terms take effect constitutes your acceptance of them. If you do not agree to a revision, your sole remedy is to stop using the Services.

16. Apple & Google Additional Terms

If you download Snap Flora from the Apple App Store, you acknowledge that these Terms are between you and Bodha only, and not with Apple. Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support for the App, and is not responsible for addressing any claims relating to the App, including product-liability, legal/regulatory, or consumer-protection claims. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Similar acknowledgments apply to Google LLC where you download the App from the Google Play Store. You represent that you are not located in a country subject to a relevant embargo and are not on any restricted-parties list.

17. Miscellaneous

• Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Bodha relating to the Services and supersede all prior agreements and communications.
• Assignment. You may not assign these Terms without our prior written consent. We may assign them freely, including in connection with a merger, acquisition, or sale of assets.
• Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
• No Waiver. Our failure to enforce any right or provision will not be deemed a waiver of that right or provision.
• Force Majeure. Neither party will be liable for any failure or delay caused by circumstances beyond its reasonable control.
• Headings. Section headings are for convenience only and do not affect interpretation.

18. Contact Us

For questions about these Terms, please contact:

By using Snap Flora, you acknowledge that you have read these Terms, understand them, and agree to be bound by them.